Senior Technical Specialist

Technical Services · Vancouver, British Columbia
Department Technical Services
Employment Type Full-Time
Minimum Experience Experienced

Senior Technical Specialist

VersaFile Inc. is a Vancouver-based technology services and software company providing intelligent content and process automation solutions. This includes managed services, strategic consulting, implementations, and commercial software. Our purpose is to generate outcomes that make a difference by making our solutions easy, highly functional, and quick to value.

We are looking for a Senior Technical Specialist to help us solve client business challenges and generate elated end-users of their enterprise applications (typically IBM FileNet / Cloud Pak for Business Automation implementations) that are hosted in AWS or Microsoft Azure. You will be responsible for ensuring the success of enterprise software installations, upgrades, technical guidance and specialized support for large scale on-premise and cloud-based applications and solutions.

Our ideal candidate is proactive, a quick learner, an excellent communicator, and can solve complex technical issues in a customer friendly and timely manner.


  • Manage cloud implementations in AWS and Azure.
  • Ensure best practices and consistent delivery approaches are utilized on assigned projects.
  • Provide input to Project Managers on project planning and estimating efforts for each assigned project.
  • Structure work and produce deliverables that align with the scope and budget of projects.
  • Structure and drive design reviews.
  • Communicate the risks and benefits of design/architectural options to an audience with diverse technical backgrounds.
  • Create high quality solution design and design documentation.
  • Present, articulate and defend the design to clients.
  • Manage client expectations related to the design to reach successful client sign-off.
  • Occasionally available during non-core business hours to perform upgrade or maintenance work.


  • Ability to solve complex and ambiguous technical problems using experience, creativity, and sound judgment.
  • Ability to work effectively in a team environment and independently.
  • Demonstrated good judgment in making decisions.
  • Ability to explain and defend technical decisions to a technical audience.
  • Ability to understand and interpret complex technical documentation.
  • Proven track record of delivering projects on time and within budget.

Key Attributes and Qualifications:

  • BSc/BA or equivalent work experience
  • 7+ years of industry experience.
  • Demonstrated understanding of Microsoft Azure or Amazon Web Services (AWS).
  • Demonstrated understanding of Red Hat Enterprise Linux or Microsoft Windows.
  • Demonstrated understanding of networking, load balancing, DNS with UNIX / Linux system administration.
  • Nice to have:
    • Experience with container technologies such as Docker or Kubernetes
    • Experience with platform-as-a-service Kubernetes offerings including Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Service (EKS) or Red Hat OpenShift.
    • Ability to script in Python, PowerShell, BASH.
    • Certified Kubernetes Administrator (CKA) / Developer (CKAD) / Security (CKS).
    • Certified in AWS (Certified SysOps Administrator or DevOps Engineer).
    • Certified in Azure (Administrator or DevOps Engineer).
  • Passion for solving business problems with Automation and AI.
  • Fluent in English and eligibility to work in Canada are pre-requisites.


  • Our office is in Vancouver, but we are open to someone working remotely within Canada 


  • Full-time permanent


  • Competitive salary
  • Comprehensive health and benefits plan
  • Quarterly bonus program
  • Cell Phone and Home Internet Program

To Apply:

  • Please submit your Cover Letter and Resume.
  • Only those candidates who are eligible to work in Canada prior to sending your application will be considered.

We thank all applicants for their interest and we will contact you for an interview if you are short-listed as a candidate.

Thank You

Your application was submitted successfully.

  • Location
    Vancouver, British Columbia
  • Department
    Technical Services
  • Employment Type
  • Minimum Experience